Last Updated: 21st March 2020
COVID-19: Customer Info
The Artists Print Room is continuing to monitor all Government instruction relating to the COVID-19 (Coronavirus) situation and adapting our working practice to meet the current recommendations for UK business:
As of Monday 23rd March
In Studio Services
- As many of you know I already work from home to to protect my family, all in studio visits and appointments will cease until further notice.
- We are regularly disinfecting all contact areas and surfaces around the studio and the cleaning of all areas has been increased, also using antibacterial wipes to clean personal workstations daily.
- Artwork photography will continue as normal however, we ask that all artwork is sent via courier to avoid personal contact in the studio.
- All face-to-face client appointments or meetings and colour editing sessions scheduled at our studio in Bridgnorth will cease until further notice. We will now be offering meetings via video call or phone instead.
- All on-location meetings will cease until further notice, however, we are happy to communicate with you via Video Call or phone call or postpone to a later date at your convenience.
- All on-location artwork photography services will cease until further notice.
Orders and Deliveries
- Online orders and deliveries will continue as normal.
- Products being sent by post or courier, there may be delays due to matters outside of our control. We will do our best to minimise these delays as much as possible.
- We are working closely with our suppliers and couriers to facilitate the extra demand on deliveries.
- Online Orders can be made 24/7 via our website.
We will do our very best to keep you updated on any significant changes, and will, for the time-being, ensure that enquiries are dealt with promptly, and all works are completed and delivered in a safe and timely fashion.
Should you have any specific concerns or queries, please do not hesitate to contact us.
Please stay safe and sound,
Wishing you all the very best
The Artists Print Room