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Production & Delivery Information

LAST UPDATED:

Service Current Production Times
Artwork Photography (In Studio) 5-week waiting list
Artwork Photography (On-Location) Currently Suspended
Negative Scanning 5-week waiting list
Product Current Production Times
Giclee Printing (Papers and Canvases) 3-7 working days
Print Proofs (Papers and Canvases) 3-7 working days
Poster Printing 3-7 working days
Greeting Card Printing 5-10 working days
Stretched Box Canvas 14-21 working days
Portfolio Printing 10-14  working days
Double-Sided Printing Printing 10-14  working days
Dry Mounted Prints – MountBoard 10-14  working days
Dry Mounted Prints – FoamCore 10-14 working days
Dry Mounted Prints – MDF 14-21 working days
Dry Mounted Prints – Acrylic Facemounts Currently Suspended
Dry Mounted Prints – Acrylic Sandwich Mounts Currently Suspended

Times Based On:
Printing: A single print.
Greeting Cards: 12 cards
Artwork Photography: Single Artwork

Print Density
Prints printed at 1440dpi are allowed to dry for 24hours prior to packaging
Prints printed at 2880dpi are allowed to dry for 72hours prior to packaging
Heavy Textured papers, such as William Turner are allowed to dry for 72hours prior to packaging

Delivery from Dispatch:
UK Mainland: UK Standard: 2-3 working days. UK Express: Next working day
Scotland, Highlands & Islands: 2+ working days
Europe (EU): 3+ working days
Rest of the World: 4+ working days
Channel Islands: 4+ working days

Brexit: Last Updated 4th January 2021
Its early days for our new relationship with the EU, to know how deliveries will be effected in the short-term, but expect delays! However we are ready to implement any new procedures on demand.

Deliveries to USA via New York sorting Office: Last Updated 23rd November 2020. We have been experiencing ongoing delays in deliveries throughout 2020 from USPS at New York sorting office of approximately 5-weeks.

Collection Information: If you are collecting your prints, we advise bringing a tube or envelope.
Alternatively, you can purchase an envelope or tube  at reception. This is how we keep our prices as low as possible and encourage recycling.

Important Delivery Information: Some heavier or larger orders may incur extra shipping costs. If this is the case you will be contacted and asked whether you would like to pay the additional costs or cancel your order. If you are unsure or have any questions about this please contact us before you place your order.

IMPORT DUTY: Import duty may be payable on goods shipped overseas, it is the responsibility of the recipient of the goods to pay any outstanding import duty and taxes due on delivery of the goods. The original purchaser may incur a extra charges for any goods returned due to failure to pay import duty by the recipient.

NOTE: Shipping Price includes:  Acid free archival wrapping, Postage and Packaging