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Production & Delivery Information

LAST UPDATED ON: Monday

Service Current Production Times
Artwork Photography (In Studio) 12-week waiting list
Artwork Photography (On-Location) Currently Suspended
Negative Scanning 12-week waiting list
Product Current Production Times
Giclee Printing (Papers and Canvases) 3-9 working days
Print Proofs (Papers and Canvases) 3-9 working days
Poster Printing 3-9 working days
Greeting Card Printing 5-14 working days
PostCard Printing 5-14 working days
Stretched Box Canvas 14-21 working days
Portfolio Printing 10-14  working days
Double-Sided Printing Printing 10-14  working days
Dry Mounted Prints – MountBoard 10-14  working days
Dry Mounted Prints – FoamCore 10-14 working days
Dry Mounted Prints – MDF 14-21 working days
Dry Mounted Prints – Acrylic Facemounts Currently Suspended
Dry Mounted Prints – Acrylic Sandwich Mounts Currently Suspended

Times Based On:
Printing: A single print.
Greeting Cards: 12 cards
Artwork Photography: Single Artwork

Print Density
Prints printed at 1440dpi are allowed to dry for 24-hours prior to packaging
Prints printed at 2880dpi are allowed to dry for 72-hours prior to packaging
Heavy Textured papers, such as William Turner are allowed to dry for 72-hours prior to packaging

Delivery from Dispatch:
UK Mainland: UK Standard: 2-3 working days. UK Express: Next working day
Scotland, Highlands & Islands: 2+ working days
Channel Islands: 4+ working days
Europe (EU): 3+ working days
Rest of the World: 4+ working days

Brexit: Last Updated 15th March 2021
We are still experiencing minor delays on both EU deliveries and International deliveries that travel through the EU. Contact us Mark for further details +44 (0)7809 381 978

IMPORT DUTIES ON INTERNATIONAL DELIVERIES

  • All import duties and local charges payable in the recipients country, are to be paid in full by the recipient.
  • Refunds will not be provided, where the recipient has failed or refuses to pay all import duties and local charges in the recipients country, on goods ordered or supplied.
  • The customer may incur a extra charges for any goods returned due to failure to pay import duties and local charges by the recipient.

Deliveries to USA via New York sorting Office: Last Updated: 15thMarch 2021. We have been experiencing ongoing delays in deliveries throughout 2020 from USPS at New York sorting office of approximately 5-weeks.

Collection Information: If you are collecting your prints, we advise bringing a tube or envelope.
Alternatively, you can purchase an envelope or tube  at reception. This is how we keep our prices as low as possible and encourage recycling.

Important Delivery Information: Some heavier or larger orders may incur extra shipping costs. If this is the case you will be contacted and asked whether you would like to pay the additional costs or cancel your order. If you are unsure or have any questions about this please contact us before you place your order.

NOTE: Shipping Price includes:  Acid free archival wrapping, Postage and Packaging (Larger or heavier items are subject to additional delivery charges)